Homeowners

Have my lines been marked?

Georgia 811 provides a service called the Positive Response Information System (PRIS) to help you track the status of your locate request. Simply follow the instructions below. A status window will appear on your screen. If any line has not been marked by the afternoon of your locate date, please call the Gerogia 811 at 811, 1-800-282-7411 or 770-623-4344.

Ticket Number Layout:

Positive response instructions:

1. Click Here to go to positive response screen.
2. Type in ticket number - as shown above.
3. Click Load Ticket.
4. Scroll to bottom of page to view the status of your request.
5. Hit “View Ticket Text” button to view & print out ticket.
    

Color code guide

When utility company representatives mark a location, they use colored flags and/or paint to identify the type of underground utility. Here is what the color codes indicate:

APWA Uniform Color Guide for flags and marks

For an interactive diagram of these markings with our interactive house, click here.